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An Empirical Research In Communication Management: The Case Of Child Adoption Services

Author

Listed:
  • Sefora Marcela SANA

    (Facultatea de Știinţe Economice şiGestiunea Afacerilor, Universitatea Babeş Bolyai, Cluj-Napoca, România)

Abstract

The empirical study’s purpose was the analysis of marketing communication tools used by nonprofit and public organizations in sustaining the social cause of child adoption, as part of child protection services. The conceptual framework of the study is based on marketing theory of promotional mix and communication techniques applicable to nonprofit and public institutions. Empirical analyses underlines the correspondence between the level of awareness regarding child adoption services, and communication channels different categories of publics are informed through. The statistical methodology that was used in the conducted research was the analysis of principal components, using the statistical program SPSS 21. Database sample is composed of direct beneficiaries: adoptive parents, friends of adopted parents, respondents who knew cases of adoptions, respondents who were informed through mass-media regarding child adoption and respondents who were not informed about child adoption.

Suggested Citation

  • Sefora Marcela SANA, 2014. "An Empirical Research In Communication Management: The Case Of Child Adoption Services," Management Intercultural, Romanian Foundation for Business Intelligence, Editorial Department, issue 31, pages 303-311, November.
  • Handle: RePEc:cmj:interc:y:2014:i:31:p:303-311
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    More about this item

    Keywords

    Marketing communications; Public and nonprofit organizations; Child protection services;
    All these keywords.

    JEL classification:

    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing
    • J13 - Labor and Demographic Economics - - Demographic Economics - - - Fertility; Family Planning; Child Care; Children; Youth
    • L33 - Industrial Organization - - Nonprofit Organizations and Public Enterprise - - - Comparison of Public and Private Enterprise and Nonprofit Institutions; Privatization; Contracting Out

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