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Total Quality Management System (Tqms) In Small Winery And Bakery In Cyprus. A Case Study

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  • ANTONIS A. ZORPAS

    (INSTITUTE OF ENVIRONMENTAL TECHNOLOGY AND SUSTAINABLE DEVELOPMENT, DEPARTMENT OF QUALITY CONTROL, CYPRUS)

  • DIANA-MIHAELA POCIOVĂLIŞTEANU

    (“CONSTANTIN BRANCUSI” UNIVERSITY OF TARGU JIU, FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION, ROMANIA)

  • VASILIS J. INGLEZAKIS

    (INSTITUTE OF ENVIRONMENTAL TECHNOLOGY AND SUSTAINABLE DEVELOPMENT, DEPARTMENT OF QUALITY CONTROL, CYPRUS)

  • IRENE VOUKALLI

    (INSTITUTE OF ENVIRONMENTAL TECHNOLOGY AND SUSTAINABLE DEVELOPMENT, DEPARTMENT OF QUALITY CONTROL, CYPRUS)

Abstract

Quality of products and production affects the welfare, efficiency and competitiveness of the business entity. Total Quality Management System (TQMS) represent the organizational structure of enterprise, application of methods, tools and processes used for the implantation, maintenance and improvement of activities and their outcomes as well as the organization takes all the necessary actions for its environmental performance and safety.The aim of the implementing TQMS in company is to create a good relation of employees to quality and safety as a fundamental category of the market economy and make them produce this quality and on the other and to provide good relationbetween SMEs and governmental authorities. QMS determine the prior characteristics of products, through which the company meets the identified needs of the market. The paper presents a case study of the implementation of aTQMS in small winery and bakery industry from Cyprus. The TQMS include the implementation of ISO 9001:2008, ISO 14001:2004 and ISO 22000:2005.

Suggested Citation

  • Antonis A. Zorpas & Diana-Mihaela Pociovălişteanu & Vasilis J. Inglezakis & Irene Voukalli, 2012. "Total Quality Management System (Tqms) In Small Winery And Bakery In Cyprus. A Case Study," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 2, pages 17-26, June.
    • Handle: RePEc:cbu:jrnlec:y:2012:v:2:p:17-26
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    References listed on IDEAS

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    1. Sparling, David & Lee, Jonathon & Howard, Wayne H., 2001. "Murgo Farms Inc.: Haccp, Iso 9000, And Iso 14000," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 4(1), pages 1-13.
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