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Balanced scorecard et pilotage de la responsabilité sociale de l'entreprise. Retour d'expérience

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  • François Meyssonnier
  • Fana Rasolofo-Distler

Abstract

This paper examines the nature of the Balanced Scorecard (BSC), by a field study on the implementation of the Corporate Social Responsability (CSR) in a Social Firm for Habitat (ESH). Action research was undertaken over a period of three years and led to the establishment of an annual strategic dashboard and a monthly reporting system. The contribution of the study is a reflection on the nature of the Balanced Scorecard (BSC) and instrumentation modes of Social Responsibility piloting (CSR).

Suggested Citation

  • François Meyssonnier & Fana Rasolofo-Distler, 2011. "Balanced scorecard et pilotage de la responsabilité sociale de l'entreprise. Retour d'expérience," Revue française de gestion, Lavoisier, vol. 0(2), pages 81-92.
    • Handle: RePEc:cai:rfglav:rfg_211_0081
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    Cited by:

    1. Amaury Grimand, 2022. "The paradoxes of CSR instrumentation: making CSR a lever for organizational learning," Post-Print hal-04472523, HAL.
    2. Paolo Popoli, 2021. "Designing Management Control Systems: Systemic vs Sectoral Approach," International Journal of Business and Management, Canadian Center of Science and Education, vol. 14(6), pages 130-130, July.

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