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Interagir pour improviser en situation de crise. Le cas de la canicule de 2003

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  • Anouck Adrot
  • Lionel Garreau

Abstract

Three types of interactions ? discursive, translating and based on experience ? allowed actors to improvise consistently and manage the critical aspects of the 2003 French heat wave. Our study suggests that managers should help to generate these interactions during crisis response. It also provides and discusses practical recommendations for managers to handle organizational improvisation during crises.

Suggested Citation

  • Anouck Adrot & Lionel Garreau, 2010. "Interagir pour improviser en situation de crise. Le cas de la canicule de 2003," Revue française de gestion, Lavoisier, vol. 0(4), pages 119-131.
    • Handle: RePEc:cai:rfglav:rfg_203_0119
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    Cited by:

    1. Jossou Markolf & Gautier Anaïs & Hernandez Solange & Tiberghien Bruno, 2021. "Experiential learning in extreme situations: the case of the École nationale supérieure des officiers de sapeurs-pompiers in managing the reception and accommodation of returnees from Wuhan [L'appr," Post-Print hal-03967271, HAL.

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