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règles – normes. Certification de qualité et management industriel : le cas des organismes de formation

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  • François Mambi-el-Sendegele

Abstract

What does certification mean? What is its definition, how is it enforced? These questions - a legacy of the industrial management and organization pattern, with its system of charters, standards, quality seals and certification - have now come up in the training field. This text, while proposing a global interpretation framework, attempts to put in evidence this new pattern of connection, in the training field, with qualityassurance certification, the outlines of which are now becoming well defined.

Suggested Citation

  • François Mambi-el-Sendegele, 2001. "règles – normes. Certification de qualité et management industriel : le cas des organismes de formation," Innovations, De Boeck Université, vol. 13(1), pages 133-158.
    • Handle: RePEc:cai:inndbu:inno_013_0133
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    References listed on IDEAS

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    1. Danièle Benezech, 1996. "La norme : une convention structurant les interrelations technologiques et industrielles," Revue d'Économie Industrielle, Programme National Persée, vol. 75(1), pages 27-43.
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