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A Study on Determining the Employee Performance in Servant Leadership Style in the Banking Sector

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  • K.N.L. Durga Bhavani

Abstract

Servant leadership is a well-established idea; the word was first used in 1970 by Robert K. Greenleaf in hisarticle "The Servant as Leader," which was published in Harvard Business Review. "The servant leader isfirst and foremost a servant," Greenleaf said. Greenleaf felt that institutions, rather than merely people, couldbe servant leaders as well as servants. Servant leadership culture is becoming more popular among top-rankingcorporations throughout the globe, as they recognize the pragmatic effect it has on both leaders and followers.The rise of servant leaders has flipped the power hierarchy in the banking sector on its head. Serving theirfollowers, the servant leader has evolved into a leader who is accountable for guiding the firm. The impact ofservant leadership and its impact on organizational effectiveness, there has been little research into therelationship between servant leadership and employee performance. There has also been little research intohow to determine employee performance through moderating. Employee performance is influenced by factorssuch as the workplace environment, leadership, career development programs, and incentive systems, as wellas training skills and new talents to meet the current and future needs of the firm. Employee engagement, aswell as employee performance, is a significant component in determining employee performance. It ispossible to evaluate employee performance in terms of the organization's current and future needs andrequirements.

Suggested Citation

  • K.N.L. Durga Bhavani, 2024. "A Study on Determining the Employee Performance in Servant Leadership Style in the Banking Sector," SPAST Reports, SPAST Foundation, vol. 1(1).
  • Handle: RePEc:bps:jspath:v:1:y:2024:i:1:id:4795
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