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The Interplay of Humans, Technology, and Organizations in Realizing AI’s Productivity Promise

Author

Listed:
  • Hölzle Katharina

    (Institute for Human Factors Engineering, 9149 University of Stuttgart , Nobelstr. 12, Stuttgart 70174, Germany)

  • Rose Robert

    (Fraunhofer Institute for Industrial Engineering IAO, Nobelstr. 12, Stuttgart 70569, Germany)

  • Kaschub Verena Lisa

    (Fraunhofer Institute for Industrial Engineering IAO, Nobelstr. 12, Stuttgart 70569, Germany)

Abstract

The integration of artificial intelligence (AI) in the workplace is at a nascent stage, presenting both substantial opportunities and challenges for productivity growth. We argue that AI’s potential will only be truly realized through strategic investments in human skills and comprehensive organizational redesign. Drawing on interdisciplinary insights, we highlight the critical role of AI-human collaboration, continuous workforce skill development, and adaptive organizational practices. We conclude with recommendations to create a human-centered environment conducive to AI-driven productivity gains through its assistance, augmentation, and automation capabilities.

Suggested Citation

  • Hölzle Katharina & Rose Robert & Kaschub Verena Lisa, 2024. "The Interplay of Humans, Technology, and Organizations in Realizing AI’s Productivity Promise," The Economists' Voice, De Gruyter, vol. 21(2), pages 357-362.
    • Handle: RePEc:bpj:evoice:v:21:y:2024:i:2:p:357-362:n:1008
    DOI: 10.1515/ev-2024-0053
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    More about this item

    Keywords

    artificial intelligence; productivity; technological innovation; human-centered AI; human-in-the-loop;
    All these keywords.

    JEL classification:

    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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