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Streamlining Banking Processes By Implementing Rpa

Author

Listed:
  • BAYRAKTAR Dorin

    (Lucian Blaga University of Sibiu)

  • PITIC Antoniu Gabriel

    (Lucian Blaga University of Sibiu)

  • MIHU Cantemir

    (Lucian Blaga University of Sibiu)

Abstract

The expansion of the digital transformation phenomenon imposes certain trends, strongly changing the traditional way of doing business. Being a constant process, it requires organizations to adapt to the current environmental conditions. Digital transformation creates significant opportunities for companies to streamline their operations. Among those the opportunity to implement Robotic Process Automation can be identified, a technology that is not just a means of efficiency, but a resource that can be adapted for a variety of tasks. This paper presents the tool through a literature review and a case study on the implementation of the solution in banking. Thus, as objectives were established the definition of RPA concept and the benefits associated with the technology, as well as the identification of its implementation opportunity and effectiveness in the banking sector.

Suggested Citation

  • BAYRAKTAR Dorin & PITIC Antoniu Gabriel & MIHU Cantemir, 2022. "Streamlining Banking Processes By Implementing Rpa," Revista Economica, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 74(2), pages 7-16, September.
    • Handle: RePEc:blg:reveco:v:74:y:2022:i:2:p:7-16
    DOI: 10.56043/reveco-2022-0011
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    More about this item

    Keywords

    Automation; Digital Transformation; RPA; Banking 5.0;
    All these keywords.

    JEL classification:

    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes
    • E59 - Macroeconomics and Monetary Economics - - Monetary Policy, Central Banking, and the Supply of Money and Credit - - - Other

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