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A Swot Analysis Of The Global Hospitality Industry

Author

Listed:
  • TAKACS Joshep III

    (University of Florida)

  • VADUVA Sebastian

    (Emanuel University of Oradea)

Abstract

The customer experience is the lifeline of all hospitality providers, and therefore, require special attention to the exact talent domains that are necessary for competitive existence in the highly fragmented market place. Robust training and continuing education are necessary elements to maintain employee readiness and competitiveness in most industries and business sectors. Understanding the most critical needs for operational improvement, aligned with the components that determine good and bad service, are critical touch points for hospitality managers.

Suggested Citation

  • TAKACS Joshep III & VADUVA Sebastian, 2017. "A Swot Analysis Of The Global Hospitality Industry," Revista Economica, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 69(6), pages 105-119, December.
    • Handle: RePEc:blg:reveco:v:69:y:2017:i:6:p:105-119
    as

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    References listed on IDEAS

    as
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    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    hospitality industry;

    JEL classification:

    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives

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