IDEAS home Printed from https://ideas.repec.org/a/blg/journl/v17y2022i2p176-194.html
   My bibliography  Save this article

Corporate Social Responsibility In Venezuelan Hotels

Author

Listed:
  • LEÓN María De Fátima

    (Universidad de Los Andes, Venezuela)

  • GONZÁLEZ-MORALES Olga

    (Universidad de La Laguna, España)

  • DÍAZ PÉREZ Flora M

    (Universidad de La Laguna, España)

Abstract

This paper analyzes the role of Corporate Social Responsibility (CSR) in the hotel sector of Mérida State (Venezuela) and its contribution to the sociocultural dimension of local development. A theoretical framework is presented that supports the subsequent empirical analysis. Summary is made of the public policies related to CSR and the tourism sector, and the characteristics of the State of Merida where the tourism activity that is going to be analyzed is carried out. Next, the empirical part is developed. The managers of the hotels were surveyed, using a questionnaire adapted from indicators of the ETHOS Institute. Average values of the different items are obtained by dimensions, themes and indicators and a logistic regression model is applied. The Governance and Management dimension has high compliance with anti-corruption practices. In the Social dimension, three indicators are highly valued (relationship with consumers, monitoring the impact on human rights and relations with employees) and three less valued (support for the development of suppliers, commitment to the community and professional development). Additionally, three aspects of CSR contribute to the sociocultural dimension (vision and strategy, human rights and sustainable use of resources) and represent 58% of the larger hotels, with most category, and longest seniority.

Suggested Citation

  • LEÓN María De Fátima & GONZÁLEZ-MORALES Olga & DÍAZ PÉREZ Flora M, 2022. "Corporate Social Responsibility In Venezuelan Hotels," Studies in Business and Economics, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 17(2), pages 176-194, August.
    • Handle: RePEc:blg:journl:v:17:y:2022:i:2:p:176-194
    as

    Download full text from publisher

    File URL: http://magazines.ulbsibiu.ro/eccsf/RePEc/blg/journl/17211leon.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Boisier, Sergio, 2005. "¿Hay espacio para el desarrollo local en la globalización?," Revista CEPAL, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL), August.
    2. Elizalde, Antonio, 2003. "Planificación estratégica territorial y políticas públicas para el desarrollo local," Gestión Pública 7285, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL).
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Mahmoud Alreahi & Zoltán Bujdosó & Lóránt Dénes Dávid & Balázs Gyenge, 2023. "Green Supply Chain Management in Hotel Industry: A Systematic Review," Sustainability, MDPI, vol. 15(7), pages 1-32, March.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mejía Cubillos, Javier, 2011. "¿Puede ser considerado el auge antioqueño de la segunda mitad del siglo XIX un modelo de desarrollo económico local? [Can be considered the Antioquian economic takeoff during the second half of the," MPRA Paper 35627, University Library of Munich, Germany.
    2. Mikel Zurbano & Eduardo Bidaurratzaga & Elena Martínez, 2014. "Las transformaciones de los modelos territoriales de desarrollo en el contexto de la globalización. Aportaciones desde la perspectiva del desarrollo humano local," Revista de Estudios Regionales, Universidades Públicas de Andalucía, vol. 1, pages 103-133.
    3. Hinojosa, Leonith & Bebbington, Anthony & Cortez, Guido & Chumacero, Juan Pablo & Humphreys Bebbington, Denise & Hennermann, Karl, 2015. "Gas and Development: Rural Territorial Dynamics in Tarija, Bolivia," World Development, Elsevier, vol. 73(C), pages 105-117.
    4. David Asmat-Campos & Ángel Carreño-Ortega & Manuel Díaz-Pérez, 2019. "Recovering-Innovation-Exportation Triangle as an Instrument for Sustainable Development: Proposal for Peruvian Agro-Export Development," Sustainability, MDPI, vol. 11(4), pages 1-14, February.
    5. Verena González-Cabo & Luis Fernando Cruz-Caicedo & Magdalida Murgueitio & Edy Lorena Burbano-Vallejo & Eugenio Moreno, 2017. "Application of structural analysis for local development in the center region of Valle del Cauca, Colombia," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 14(3), pages 289-320, September.
    6. Acosta Reveles, Irma Lorena, 2008. "El enfoque de la nueva ruralidad como eje de las políticas publicas. ¿Qué podemos esperar? [The paradigm of new rurality as the axis of public policies. What can we expect?]," MPRA Paper 10042, University Library of Munich, Germany, revised 2008.
    7. Alderete, María Verónica & Bacic, Miguel Juan, 2017. "Local Productive Arrangements and local development in non-metropolitan municipalities of Sao Paulo, Brazil," Cuadernos de Gestión, Universidad del País Vasco - Instituto de Economía Aplicada a la Empresa (IEAE).
    8. Ligia Nathalie García Lobo & Maria Liliana Quintero Rizzuto, 2009. "Local development and new rurality," Economía, Instituto de Investigaciones Económicas y Sociales (IIES). Facultad de Ciencias Económicas y Sociales. Universidad de Los Andes. Mérida, Venezuela, vol. 34(28), pages 191-212, july-dece.
    9. Jorge, Mora-Alfaro, 2009. "El sinuoso camino a la descentralización y el necesario fortalecimiento del gobierno local [The Winding Road to Decentralization and the Necessary Strengthening of Local Government]," MPRA Paper 13916, University Library of Munich, Germany.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:blg:journl:v:17:y:2022:i:2:p:176-194. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Mihaela Herciu (email available below). General contact details of provider: https://edirc.repec.org/data/feulbro.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.