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Betere specificaties door betere communicatie

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  • B. Veen

Abstract

Better specifications through better communication The object of this publication is to show that the preparation of good specifications requires not only a thorough knowledge of the object, but also a good internal communicaton between the actual user, the technical specialists, the {statistical) quality specialists and the purchasing department of a company. It has appeared that also an open communication between this group and a corresponding group of specialists of the company from which the object is obtained is extremely valuable. The most rapid way to a sound knowledge is to apply a systematic procedure in which a series of well‐designed experiments gives the additional information required. The coordination of effort and knowledge on the part of buyer and seller {consumer and producer) is to the mutual benefit of both. The problem is discussed with the aid of a case history concerning spinning pumps.

Suggested Citation

  • B. Veen, 1964. "Betere specificaties door betere communicatie," Statistica Neerlandica, Netherlands Society for Statistics and Operations Research, vol. 18(4), pages 391-402, December.
    • Handle: RePEc:bla:stanee:v:18:y:1964:i:4:p:391-402
    DOI: 10.1111/j.1467-9574.1964.tb00526.x
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