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Influence of National Cultures on Operations Management and Supply Chain Management Practices—A Research Agenda

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  • Manjul Gupta
  • Sushil Gupta

Abstract

The role of national culture interactions is important in operations management and supply chain management decisions. Yet, cross‐cultural research in this field is limited. Our goal in this study is to review relevant research, to raise awareness about the critical role of national culture among operations management and supply chain management researchers, and to offer directions for future research. To achieve this goal, we report our research findings in three major categories: (i) Operational Decisions (innovation, and research and development, quality management, workforce management, performance measurement, and risk, security and disaster management); (ii) Supply Chain Management (buyer–supplier interactions, governance mechanisms, outsourcing, and offshore operations); and (iii) Interdisciplinary Topics (entrepreneurship, investments, joint ventures, and mergers and acquisitions). We also suggest methodological considerations for future research by those interested in studying national culture.

Suggested Citation

  • Manjul Gupta & Sushil Gupta, 2019. "Influence of National Cultures on Operations Management and Supply Chain Management Practices—A Research Agenda," Production and Operations Management, Production and Operations Management Society, vol. 28(11), pages 2681-2698, November.
    • Handle: RePEc:bla:popmgt:v:28:y:2019:i:11:p:2681-2698
    DOI: 10.1111/poms.13100
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    Cited by:

    1. Fracarolli Nunes, Mauro & Lee Park, Camila & Shin, Hyunju, 2021. "Corporate social and environmental irresponsibilities in supply chains, contamination, and damage of intangible resources: A behavioural approach," International Journal of Production Economics, Elsevier, vol. 241(C).
    2. Sushil Gupta & Manjul Gupta, 2021. "Production and Operations Management Call for Papers Special Issue: The Role of National Culture in Operations Management," Production and Operations Management, Production and Operations Management Society, vol. 30(5), pages 1543-1544, May.
    3. Ming-Xing Xu & Shu Li & Li-Lin Rao & Lei Zheng, 2023. "The Relationship between Distance and Risk Perception in Multi-Tier Supply Chain: The Psychological Typhoon Eye Effect," Sustainability, MDPI, vol. 15(9), pages 1-25, May.
    4. Elango, B. & Talluri, Srinivas (Sri), 2023. "A study of the impact of cultural dimensions on the operational orientation of manufacturing firms," International Journal of Production Economics, Elsevier, vol. 255(C).
    5. Manjul Gupta & Amulya Gupta & Karlene Cousins, 2022. "Toward the understanding of the constituents of organizational culture: The embedded topic modeling analysis of publicly available employee‐generated reviews of two major U.S.‐based retailers," Production and Operations Management, Production and Operations Management Society, vol. 31(10), pages 3668-3686, October.
    6. Ghafoori, Arman & Gupta, Manjul & Merhi, Mohammad I. & Gupta, Samrat & Shore, Adam P., 2024. "Toward the role of organizational culture in data-driven digital transformation," International Journal of Production Economics, Elsevier, vol. 271(C).
    7. Goudarzi, Fatemeh (Sahar) & Olaru, Doina & Bergey, Paul, 2023. "Beyond risk attitude: Unpacking behavioral drivers of supply chain contracts," International Journal of Production Economics, Elsevier, vol. 255(C).
    8. Yuan Chen & Hsing Kenneth Cheng & Yang Liu & Jingchuan Pu & Liangfei Qiu & Ning Wang, 2022. "Knowledge‐sharing ties and equivalence in corporate online communities: A novel source to understand voluntary turnover," Production and Operations Management, Production and Operations Management Society, vol. 31(10), pages 3896-3913, October.
    9. Manjul Gupta & Carlos M. Parra & Denis Dennehy, 2022. "Questioning Racial and Gender Bias in AI-based Recommendations: Do Espoused National Cultural Values Matter?," Information Systems Frontiers, Springer, vol. 24(5), pages 1465-1481, October.
    10. Kittur, Prathamesh & Agarwal, Shailja, 2024. "Cultural bridges in Business: Critical review and future directions in cross-cultural B2B relationships," Journal of Business Research, Elsevier, vol. 180(C).
    11. Charpin, Remi & London, Jackie & Vincent, Nicolas, 2024. "The effect of geopolitical tensions on international research collaborations and its implications for global operations management," International Journal of Production Economics, Elsevier, vol. 268(C).
    12. Manjul Gupta & Amin Shoja & Patrick Mikalef, 2022. "Toward the understanding of national culture in the success of non‐pharmaceutical technological interventions in mitigating COVID-19 pandemic," Annals of Operations Research, Springer, vol. 319(1), pages 1433-1450, December.
    13. Eroglu, Cuneyt & Hofer, Christian & Hofer, Adriana Rossiter & Hou, Young, 2023. "“Cultural inventories”: How dimensions of national culture moderate the effect of demand unpredictability on firm-level inventories," International Journal of Production Economics, Elsevier, vol. 264(C).
    14. Dubey, Rameshwar & Bryde, David J. & Dwivedi, Yogesh K. & Graham, Gary & Foropon, Cyril, 2022. "Impact of artificial intelligence-driven big data analytics culture on agility and resilience in humanitarian supply chain: A practice-based view," International Journal of Production Economics, Elsevier, vol. 250(C).
    15. Mojtaba Salem & Niels Van Quaquebeke & Maria Besiou, 2022. "Aid worker adaptability in humanitarian operations: Interplay of prosocial motivation and authoritarian leadership," Production and Operations Management, Production and Operations Management Society, vol. 31(11), pages 3982-4001, November.
    16. Sushil Gupta & Manjul Gupta, 2021. "Production and Operations Management Call for Papers Special Issue: The Role of National Culture in Operations Management," Production and Operations Management, Production and Operations Management Society, vol. 30(4), pages 1178-1179, April.
    17. Peter W. Robertson & Martin K. Starr, 2022. "Genuine and sustained POM mastery from linear POM to POM system symphonies," Production and Operations Management, Production and Operations Management Society, vol. 31(12), pages 4628-4642, December.
    18. Fouad El Ouardighi & Eugene Khmelnitsky & Suresh P. Sethi, 2022. "Epidemic control with endogenous treatment capability under popular discontent and social fatigue," Production and Operations Management, Production and Operations Management Society, vol. 31(4), pages 1734-1752, April.
    19. Fosso Wamba, Samuel & Queiroz, Maciel M. & Trinchera, Laura, 2024. "The role of artificial intelligence-enabled dynamic capability on environmental performance: The mediation effect of a data-driven culture in France and the USA," International Journal of Production Economics, Elsevier, vol. 268(C).

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