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The Route to Take-up: Evidence from the UK Pension Credit Reform

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  • Francesca Zantomio

Abstract

type="main" xml:id="obes12080-abs-0001"> Viable routes to increase the take-up of cash transfer programs include raising the financial incentive to claim and reducing claiming barriers. Older people's response to both is evaluated exploiting the introduction of Pension Credit in the UK. The reform involved improved application assistance, simplified claiming procedure, extended recertification interval, less intrusive reporting requirements and outreach campaigning; also, the cash entitlement was increased for a subgroup of pensioners. The behavioral response is identified using Family Resources Survey data. Results support the effectiveness of financial incentives, while no effect is found in the case of reducing barriers policies when unaccompanied by financial incentives.

Suggested Citation

  • Francesca Zantomio, 2015. "The Route to Take-up: Evidence from the UK Pension Credit Reform," Oxford Bulletin of Economics and Statistics, Department of Economics, University of Oxford, vol. 77(5), pages 719-739, October.
    • Handle: RePEc:bla:obuest:v:77:y:2015:i:5:p:719-739
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    File URL: http://hdl.handle.net/10.1111/obes.2015.77.issue-5
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    Cited by:

    1. Per Engström & Eskil Forsell & Johannes Hagen & Arnaldur Stefánsson, 2019. "Increasing the take-up of the housing allowance among Swedish pensioners: a field experiment," International Tax and Public Finance, Springer;International Institute of Public Finance, vol. 26(6), pages 1353-1382, December.
    2. Rosenqvist, Olof & Selin, Håkan, 2023. "Explaining benefit take-up behavior – the role of incentives and habits," Working Paper Series 2023:24, IFAU - Institute for Evaluation of Labour Market and Education Policy.
    3. Richiardi, Matteo & Vella, Melchior, 2024. "Mind vs matter: economic and psychologic determinants of take-up rates of social benefits in the UK," Centre for Microsimulation and Policy Analysis Working Paper Series CEMPA6/24, Centre for Microsimulation and Policy Analysis at the Institute for Social and Economic Research.
    4. Hagen, Johannes & Malisa, Amedeus, 2022. "Financial fraud and individual investment behavior," Journal of Economic Behavior & Organization, Elsevier, vol. 203(C), pages 593-626.
    5. Tuomas Matikka & Tuuli Paukkeri, 2022. "Does sending letters increase the take-up of social benefits? Evidence from a new benefit program," Empirical Economics, Springer, vol. 63(6), pages 3253-3287, December.
    6. Olof Rosenqvist & Håkan Selin, 2024. "Explaining Benefit Take-up Behavior – The Role of Financial Incentives," CESifo Working Paper Series 11402, CESifo.
    7. Matikka, Tuomas & Paukkeri, Tuuli, 2016. "Does information increase the take-up of social benefits? Evidence from a new benefit program," Working Papers 83, VATT Institute for Economic Research.

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