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Existence and Extent of Operations and Supply Management Departmental Thought Worlds: An Empirical Study

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  • Tarikere T. Niranjan
  • Shashank Rao
  • Sourav Sengupta
  • Stephan M. Wagner

Abstract

type="main" xml:id="jscm12056-abs-0001"> Operations and supply chain management (OSM) solutions typically assume that the decision makers in different organizational roles know the key supply chain parameters equally well. Our research questions this assumption by employing two detailed case studies. Study 1 develops the OSM departmental thought worlds (DTW) construct and examines how and why they occur, with reference to supply chain breakdown. Study 2 measures the extent of OSM DTW with reference to total cost of ownership (TCO) of bought parts. We find that organizational roles indeed shape perceptions of the task environment, and these perceptions follow a predictable pattern. An insight into this influence of DTW is essential for OSM tools to work in practice. In particular, model-based approaches must consider that even if different departments agree on the objective function, the parameter values may differ across departments, leading to divergent solutions.

Suggested Citation

  • Tarikere T. Niranjan & Shashank Rao & Sourav Sengupta & Stephan M. Wagner, 2014. "Existence and Extent of Operations and Supply Management Departmental Thought Worlds: An Empirical Study," Journal of Supply Chain Management, Institute for Supply Management, vol. 50(4), pages 76-95, October.
    • Handle: RePEc:bla:jscmgt:v:50:y:2014:i:4:p:76-95
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    File URL: http://hdl.handle.net/10.1111/jscm.2014.50.issue-4
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    Cited by:

    1. Tarikere T. Niranjan & Narendra K. Ghosalya & Srinagesh Gavirneni, 2022. "Crying Wolf and a Knowing Wink: A Behavioral Study of Order Inflation and Discounting in Supply Chains," Production and Operations Management, Production and Operations Management Society, vol. 31(3), pages 1071-1088, March.
    2. Bendig, David & Brettel, Malte & Downar, Benedikt, 2018. "Inventory component volatility and its relation to returns," International Journal of Production Economics, Elsevier, vol. 200(C), pages 37-49.
    3. Jaroslaw Milczarek & Piotr Cyplik & Sebastian Wieczerniak, 2018. "Using Total Cost Of Ownership As A Method For Identification Of Internal Problems In Purchase Area – Case Study," Business Logistics in Modern Management, Josip Juraj Strossmayer University of Osijek, Faculty of Economics, Croatia, vol. 18, pages 205-223.

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