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The Determination of Branch Staff Establishments in a Multiple Shop Organisation

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  • Bernard T. Ramm

Abstract

Mr Ramm shows how elementary queue theory can be applied to the results of time study in order to determine the number of staff required to give a satisfactory standard of service in a shop.

Suggested Citation

  • Bernard T. Ramm, 1955. "The Determination of Branch Staff Establishments in a Multiple Shop Organisation," Journal of the Royal Statistical Society Series C, Royal Statistical Society, vol. 4(3), pages 195-198, November.
    • Handle: RePEc:bla:jorssc:v:4:y:1955:i:3:p:195-198
    DOI: 10.2307/2985395
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