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“We're being tracked at all times”: Student perspectives of their privacy in relation to learning analytics in higher education

Author

Listed:
  • Kyle M. L. Jones
  • Andrew Asher
  • Abigail Goben
  • Michael R. Perry
  • Dorothea Salo
  • Kristin A. Briney
  • M. Brooke Robertshaw

Abstract

Higher education institutions are continuing to develop their capacity for learning analytics (LA), which is a sociotechnical data‐mining and analytic practice. Institutions rarely inform their students about LA practices, and there exist significant privacy concerns. Without a clear student voice in the design of LA, institutions put themselves in an ethical gray area. To help fill this gap in practice and add to the growing literature on students' privacy perspectives, this study reports findings from over 100 interviews with undergraduate students at eight U.S. higher education institutions. Findings demonstrate that students lacked awareness of educational data‐mining and analytic practices, as well as the data on which they rely. Students see potential in LA, but they presented nuanced arguments about when and with whom data should be shared; they also expressed why informed consent was valuable and necessary. The study uncovered perspectives on institutional trust that were heretofore unknown, as well as what actions might violate that trust. Institutions must balance their desire to implement LA with their obligation to educate students about their analytic practices and treat them as partners in the design of analytic strategies reliant on student data in order to protect their intellectual privacy.

Suggested Citation

  • Kyle M. L. Jones & Andrew Asher & Abigail Goben & Michael R. Perry & Dorothea Salo & Kristin A. Briney & M. Brooke Robertshaw, 2020. "“We're being tracked at all times”: Student perspectives of their privacy in relation to learning analytics in higher education," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 71(9), pages 1044-1059, September.
  • Handle: RePEc:bla:jinfst:v:71:y:2020:i:9:p:1044-1059
    DOI: 10.1002/asi.24358
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    Cited by:

    1. Michael Zimmer & Jessica Vitak & Philip Wu, 2020. "Editorial introduction: “Information privacy in the digital age”," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 71(9), pages 997-1001, September.
    2. Thashmee Karunaratne, 2021. "For Learning Analytics to Be Sustainable under GDPR—Consequences and Way Forward," Sustainability, MDPI, vol. 13(20), pages 1-19, October.
    3. Bryce Clayton Newell, 2023. "Surveillance as information practice," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 74(4), pages 444-460, April.
    4. Martens, Marijn & De Wolf, Ralf & Vadendriessche, Karel & Evens, Tom & De Marez, Lieven, 2021. "Applying contextual integrity to digital contact tracing and automated triage for hospitals during COVID-19," Technology in Society, Elsevier, vol. 67(C).
    5. Firuz Kamalov & Behrouz Pourghebleh & Mehdi Gheisari & Yang Liu & Sherif Moussa, 2023. "Internet of Medical Things Privacy and Security: Challenges, Solutions, and Future Trends from a New Perspective," Sustainability, MDPI, vol. 15(4), pages 1-22, February.
    6. Rebecca Reynolds & Julie Aromi & Catherine McGowan & Britt Paris, 2022. "Digital divide, critical‐, and crisis‐informatics perspectives on K‐12 emergency remote teaching during the pandemic," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 73(12), pages 1665-1680, December.
    7. Britt Paris & Rebecca Reynolds & Catherine McGowan, 2022. "Sins of omission: Critical informatics perspectives on privacy in e‐learning systems in higher education," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 73(5), pages 708-725, May.

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