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Information triangulation: A complex and agentic everyday information practice

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  • Devon Greyson

Abstract

In contemporary urban settings, information seekers may face challenges assessing and making use of the large quantity of information to which they have access. Such challenges may be particularly acute when laypeople are considering specialized or technical information pertaining to topics over which knowledge is contested. Within a constructivist grounded theory study of the health information practices of 39 young parents in urban Canada, a complex practice of information triangulation was observed. Triangulation comprised an iterative process of seeking, assessment, and sense†making, and typically resulted in a decision or action. This paper examines the emergent concept of information triangulation in everyday life, using data from the young parent study. Triangulation processes in this study could be classified as one of four types, and functioned as an exercise of agency in the face of structures of expertise and exclusion. Although triangulation has long been described and discussed as a practice among scientific researchers wishing to validate and enrich their data, it has rarely been identified as an everyday practice in information behavior research. Future investigations should consider the use of information triangulation for other types of information, including by other populations and in other areas of contested knowledge.

Suggested Citation

  • Devon Greyson, 2018. "Information triangulation: A complex and agentic everyday information practice," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 69(7), pages 869-878, July.
    • Handle: RePEc:bla:jinfst:v:69:y:2018:i:7:p:869-878
    DOI: 10.1002/asi.24012
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    Cited by:

    1. Kaitlin L. Costello & Tiffany C. Veinot, 2020. "A spectrum of approaches to health information interaction: From avoidance to verification," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 71(8), pages 871-886, August.
    2. Xin Bao & Ping Ke, 2023. "Chaos, expansion, and contraction: The information worlds of depression patients during the COVID‐19 pandemic lockdown," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 74(8), pages 971-989, August.
    3. Fatima Espinoza Vasquez & Shannon M. Oltmann, 2023. "Information precarity and the agentic practices of marginalized communities: Puerto Rican activists addressing the crisis before, during, and after Hurricane Maria," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 74(5), pages 517-530, May.
    4. Everhart, Avery R. & Gamarel, Kristi E. & Haimson, Oliver L., 2024. "Technology for transgender healthcare: Access, precarity & community care," Social Science & Medicine, Elsevier, vol. 345(C).
    5. Ye, Lisha & Pan, Shan L & Wang, Jingyuan & Wu, Junjie & Dong, Xiaoying, 2021. "Big data analytics for sustainable cities: An information triangulation study of hazardous materials transportation," Journal of Business Research, Elsevier, vol. 128(C), pages 381-390.
    6. Devendra Potnis & Macy Halladay, 2022. "Information practices of administrators for controlling information in an online community of new mothers in rural America," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 73(11), pages 1621-1640, November.
    7. Qian Liu & Zhengfa Yang & Xiaofang Cai & Qianzhou Du & Weiguo Fan, 2022. "The more, the better? The effect of feedback and user's past successes on idea implementation in open innovation communities," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 73(3), pages 376-392, March.

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