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Social Q&A and virtual reference—comparing apples and oranges with the help of experts and users

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  • Chirag Shah
  • Vanessa Kitzie

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  • Chirag Shah & Vanessa Kitzie, 2012. "Social Q&A and virtual reference—comparing apples and oranges with the help of experts and users," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 63(10), pages 2020-2036, October.
    • Handle: RePEc:bla:jinfst:v:63:y:2012:i:10:p:2020-2036
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    File URL: http://hdl.handle.net/10.1002/asi.22699
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    Cited by:

    1. Erik Choi & Chirag Shah, 2016. "User motivations for asking questions in online Q&A services," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 67(5), pages 1182-1197, May.
    2. Stone, Gregory & Walton, Stephanie & Zhang, Yibo (James), 2023. "The impact of online tax community advice on individual taxpayer decision making," Advances in accounting, Elsevier, vol. 63(C).

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