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An analysis of the information technology outsourcing domain: A social network and Triple helix approach

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  • Bobby Swar
  • Gohar Feroz Khan

Abstract

Information technology (IT) outsourcing has become a widely accepted management strategy. As a consequence, a great deal of research on the IT outsourcing domain, covering a wide range of issues, has been conducted. This study investigates the IT outsourcing knowledge infrastructure from a network point of view. Triple helix indicators and social network analysis techniques are employed on 288 scholarly papers obtained from the Web of Science database using keywords related to IT outsourcing. The results reveal the key players in IT outsourcing research collaborations; their network characteristics, such as degree centrality; and the relationship of academia, industry, and government in terms of IT outsourcing knowledge production. This article also provides results‐based implications.

Suggested Citation

  • Bobby Swar & Gohar Feroz Khan, 2013. "An analysis of the information technology outsourcing domain: A social network and Triple helix approach," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 64(11), pages 2366-2378, November.
    • Handle: RePEc:bla:jamist:v:64:y:2013:i:11:p:2366-2378
    DOI: 10.1002/asi.22918
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    Cited by:

    1. Shu-Hao Chang, 2018. "A pilot study on the connection between scientific fields and patent classification systems," Scientometrics, Springer;Akadémiai Kiadó, vol. 114(3), pages 951-970, March.
    2. Weimin Kang & Shuliang Zhao & Wei Song & Tao Zhuang, 2019. "Triple helix in the science and technology innovation centers of China from the perspective of mutual information: a comparative study between Beijing and Shanghai," Scientometrics, Springer;Akadémiai Kiadó, vol. 118(3), pages 921-940, March.
    3. Basso, Fernanda Gisele & Pereira, Cristiano Gonçalves & Porto, Geciane Silveira, 2021. "Cooperation and technological areas in the state universities of São Paulo: An analysis from the perspective of the triple helix model," Technology in Society, Elsevier, vol. 65(C).
    4. Fritze, Martin P. & Urmetzer, Florian & Khan, Gohar F. & Sarstedt, Marko & Neely, Andy & Schäfers, Tobias, 2018. "From Goods to Services Consumption: A Social Network Analysis on Sharing Economy and Servitization Research," SMR - Journal of Service Management Research, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 2(3), pages 3-16.

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