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Why different people prefer different systems for different tasks: An activity perspective on technology adoption in a dynamic user environment

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  • Jun Sun

Abstract

In a contemporary user environment, there are often multiple information systems available for a certain type of task. Based on the premises of Activity Theory, this study examines how user characteristics, system experiences, and task situations influence an individual's preferences among different systems in terms of user readiness to interact with each. It hypothesizes that system experiences directly shape specific user readiness at the within‐subject level, user characteristics and task situations make differences in general user readiness at the between‐subject level, and task situations also affect specific user readiness through the mediation of system experiences. An empirical study was conducted, and the results supported the hypothesized relationships. The findings provide insights on how to enhance technology adoption by tailoring system development and management to various task contexts and different user groups.

Suggested Citation

  • Jun Sun, 2012. "Why different people prefer different systems for different tasks: An activity perspective on technology adoption in a dynamic user environment," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 63(1), pages 48-63, January.
    • Handle: RePEc:bla:jamist:v:63:y:2012:i:1:p:48-63
    DOI: 10.1002/asi.21670
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    Cited by:

    1. Jun Sun, 2020. "Ubiquitous Computing Capabilities and User-System Interaction Readiness: An Activity Perspective," Information Systems Frontiers, Springer, vol. 22(1), pages 259-271, February.
    2. Pei Yee Chin & Nina Evans & Charles Zhechao Liu & Kim-Kwang Raymond Choo, 2020. "Understanding Factors Influencing Employees’ Consumptive and Contributive Use of Enterprise Social Networks," Information Systems Frontiers, Springer, vol. 22(6), pages 1357-1376, December.
    3. Jun Sun & Zhe Qu, 2015. "Understanding health information technology adoption: A synthesis of literature from an activity perspective," Information Systems Frontiers, Springer, vol. 17(5), pages 1177-1190, October.
    4. Pei Yee Chin & Nina Evans & Charles Zhechao Liu & Kim-Kwang Raymond Choo, 0. "Understanding Factors Influencing Employees’ Consumptive and Contributive Use of Enterprise Social Networks," Information Systems Frontiers, Springer, vol. 0, pages 1-20.

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