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Towards memory supporting personal information management tools

Author

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  • David Elsweiler
  • Ian Ruthven
  • Christopher Jones

Abstract

In this article, the authors discuss reretrieving personal information objects and relate the task to recovering from lapse(s) in memory. They propose that memory lapses impede users from successfully refinding the information they need. Their hypothesis is that by learning more about memory lapses in noncomputing contexts and about how people cope and recover from these lapses, we can better inform the design of personal information management (PIM) tools and improve the user's ability to reaccess and reuse objects. They describe a diary study that investigates the everyday memory problems of 25 people from a wide range of backgrounds. Based on the findings, they present a series of principles that they hypothesize will improve the design of PIM tools. This hypothesis is validated by an evaluation of a tool for managing personal photographs, which was designed with respect to the authors' findings. The evaluation suggests that users' performance when refinding objects can be improved by building personal information management tools to support characteristics of human memory.

Suggested Citation

  • David Elsweiler & Ian Ruthven & Christopher Jones, 2007. "Towards memory supporting personal information management tools," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 58(7), pages 924-946, May.
    • Handle: RePEc:bla:jamist:v:58:y:2007:i:7:p:924-946
    DOI: 10.1002/asi.20570
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    Cited by:

    1. William Jones, 2017. "The Science of Managing our Digital Stuff. Ofer Bergman and Steve Whittaker. Cambridge, MA: MIT Press, 2016. 296 pp. $29.95 (Hardcover). (ISBN 9780262035170)," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 68(12), pages 2834-2840, December.
    2. Camille Mathieu, 2022. "Defining knowledge workers' creation, description, and storage practices as impact on enterprise content management strategy," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 73(3), pages 472-484, March.
    3. Evan, Tomáš & Holý, Vladimír, 2023. "Cultural diversity and its impact on governance," Socio-Economic Planning Sciences, Elsevier, vol. 89(C).

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