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Validation of a model of information seeking over multiple search sessions

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  • Shin‐jeng Lin
  • Nick Belkin

Abstract

Most information systems share a common assumption: information seeking is discrete. Such an assumption neither reflects real‐life information seeking processes nor conforms to the perspective of phenomenology, “life is a journey constituted by continuous acquisition of knowledge.” Thus, this study develops and validates a theoretical model that explains successive search experience for essentially the same information problem. The proposed model is called Multiple Information Seeking Episodes (MISE), which consists of four dimensions: problematic situation, information problem, information seeking process, episodes. Eight modes of multiple information seeking episodes are identified and specified with properties of the four dimensions of MISE. The results partially validate MISE by finding that the original MISE model is highly accurate, but less sufficient in characterizing successive searches; all factors in the MISE model are empirically confirmed, but new factors are identified as well. The revised MISE model is shifted from the user‐centered to the interaction‐centered perspective, taking into account factors of searcher, system, search activity, search context, information attainment, and information use activities.

Suggested Citation

  • Shin‐jeng Lin & Nick Belkin, 2005. "Validation of a model of information seeking over multiple search sessions," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 56(4), pages 393-415, February.
    • Handle: RePEc:bla:jamist:v:56:y:2005:i:4:p:393-415
    DOI: 10.1002/asi.20127
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    Cited by:

    1. Dan Wu & Jing Dong & Yuan Tang & Rob Capra, 2020. "Understanding task preparation and resumption behaviors in cross‐device search," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 71(8), pages 887-901, August.
    2. McMichael, Megan & Shipworth, David, 2013. "The value of social networks in the diffusion of energy-efficiency innovations in UK households," Energy Policy, Elsevier, vol. 53(C), pages 159-168.
    3. Iris Xie & Rakesh Babu & Hyun Seung Lee & Shengang Wang & Tae Hee Lee, 2021. "Orientation tactics and associated factors in the digital library environment: Comparison between blind and sighted users," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 72(8), pages 995-1010, August.

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