IDEAS home Printed from https://ideas.repec.org/a/bla/jamist/v54y2003i2p97-114.html
   My bibliography  Save this article

Informational environments: Organizational contexts of online information use

Author

Listed:
  • Roberta Lamb
  • John Leslie King
  • Rob Kling

Abstract

Before the Web, the story of online information services was largely one of over‐estimates and unmet expectations. This study examines sustained use and non‐use of online services within organizations in a way that overcomes limitations of the traditional approaches that repeatedly led to exuberant usage projections. By adopting an open‐systems view, we see that firms in highly technical and highly institutional environments have many more incentives to gather data and go online than do firms in low‐tech, unregulated industries. But firms make important choices about partnering and outsourcing that can shift informational activities across organizational boundaries. Our analysis focuses on the informational environments of firms in three industries: law, real estate and biotech/pharmaceuticals. This environmental model provides richer conceptualizations about the use of information and communication technologies, including Internet technologies, and better projections about future use. In support of our analysis, we briefly discuss insights from an ongoing intranets study informed by an informational environments perspective.

Suggested Citation

  • Roberta Lamb & John Leslie King & Rob Kling, 2003. "Informational environments: Organizational contexts of online information use," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 54(2), pages 97-114, January.
    • Handle: RePEc:bla:jamist:v:54:y:2003:i:2:p:97-114
    DOI: 10.1002/asi.10182
    as

    Download full text from publisher

    File URL: https://doi.org/10.1002/asi.10182
    Download Restriction: no
    File URL: https://libkey.io/10.1002/asi.10182?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Meissner, Jens O., 2005. "Relationship Quality in the Context of Computer-Mediated Communication - A social constructionist approach," Working papers 2005/15, Faculty of Business and Economics - University of Basel.
    2. Arduini, Davide & Denni, Mario & Lucchese, Matteo & Nurra, Alessandra & Zanfei, Antonello, 2013. "The role of technology, organization and contextual factors in the development of e-Government services: An empirical analysis on Italian Local Public Administrations," Structural Change and Economic Dynamics, Elsevier, vol. 27(C), pages 177-189.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bla:jamist:v:54:y:2003:i:2:p:97-114. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: http://www.asis.org .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.