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Knowledge management: Hype, hope, or help?

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  • David C. Blair

Abstract

This article examines the nature of Knowledge Management—how it differs from Data Management and Information Management, and its relationship to the development of Expert Systems and Decision Support Systems. It also examines the importance of Communities of Practice and Tacit Knowledge for Knowledge Management. The discussion is organized around five explicit questions. One: What is “knowledge”? Two: Why are people, especially managers, thinking about Knowledge Management? Three: What are the enabling technologies for Knowledge Management? Four: What are the prerequisites for Knowledge Management? Five: What are the major challenges for Knowledge Management?

Suggested Citation

  • David C. Blair, 2002. "Knowledge management: Hype, hope, or help?," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 53(12), pages 1019-1028, October.
    • Handle: RePEc:bla:jamist:v:53:y:2002:i:12:p:1019-1028
    DOI: 10.1002/asi.10113
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    Cited by:

    1. Kebede, Gashaw, 2010. "Knowledge management: An information science perspective," International Journal of Information Management, Elsevier, vol. 30(5), pages 416-424.
    2. Yinian Gu, 2004. "Information management or knowledge management? An informetric view of the dynamics of Academia," Scientometrics, Springer;Akadémiai Kiadó, vol. 61(3), pages 285-299, November.
    3. Changling Li & Fengjiao Guo & Ling Zhi & Zhiping Han & Feifan Liu, 2013. "Knowledge management research status in China from 2006 to 2010: based on analysis of the degree theses," Scientometrics, Springer;Akadémiai Kiadó, vol. 94(1), pages 95-111, January.
    4. Hasan, Syed Akif & Subhani, Muhammad Imtiaz & Osman, Ms. Amber, 2011. "Not all employees are Real Professionals," MPRA Paper 35679, University Library of Munich, Germany.

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