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A task‐oriented approach to information retrieval evaluation

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  • William Hersh
  • Jeffrey Pentecost
  • David Hickam

Abstract

As retrieval systems become more oriented towards end‐users, there is an increasing need for improved methods to evaluate their effectiveness. We performed a task‐oriented assessment of two MEDLINE searching systems, one which promotes traditional Boolean searching on human‐indexed thesaurus terms and the other natural language searching on words in the title, abstract, and indexing terms. Medical students were randomized to one of the two systems and given clinical questions to answer. The students were able to use each system successfully, with no significant differences in questions correctly answered, time taken, relevant articles retrieved, or user satisfaction between the systems. This approach to evaluation was successful in measuring effectiveness of system use and demonstrates that both types of systems can be used equally well with minimal training. © 1996 John Wiley & Sons, Inc.

Suggested Citation

  • William Hersh & Jeffrey Pentecost & David Hickam, 1996. "A task‐oriented approach to information retrieval evaluation," Journal of the American Society for Information Science, Association for Information Science & Technology, vol. 47(1), pages 50-56, January.
  • Handle: RePEc:bla:jamest:v:47:y:1996:i:1:p:50-56
    DOI: 10.1002/(SICI)1097-4571(199601)47:13.0.CO;2-1
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    Cited by:

    1. Anton van der Vegt & Guido Zuccon & Bevan Koopman, 2021. "Do better search engines really equate to better clinical decisions? If not, why not?," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 72(2), pages 141-155, February.
    2. Pertti Vakkari & Michael Völske & Martin Potthast & Matthias Hagen & Benno Stein, 2021. "Predicting essay quality from search and writing behavior," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 72(7), pages 839-852, July.
    3. Johanna I. Westbrook & A. Sophie Gosling & Enrico W. Coiera, 2005. "The Impact of an Online Evidence System on Confidence in Decision Making in a Controlled Setting," Medical Decision Making, , vol. 25(2), pages 178-185, March.

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