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Decision making in online searching

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  • Lyn Blackshaw
  • Baruch Fischhoff

Abstract

A set of methods and results is offered for characterizing how people make decisions in the course of using computerized databases. In general, their performance resembles that revealed in studies of decision making in other contexts. In particular, people are only moderately sensitive to the likelihood of their succeeding, being overconfident for all but the easiest of tasks. These results are discussed in the context of previous research in information science and decision science, and with regard to their implications for the design of databases and the adaptation of users to them. © 1988 John Wiley & Sons, Inc.

Suggested Citation

  • Lyn Blackshaw & Baruch Fischhoff, 1988. "Decision making in online searching," Journal of the American Society for Information Science, Association for Information Science & Technology, vol. 39(6), pages 369-389, November.
    • Handle: RePEc:bla:jamest:v:39:y:1988:i:6:p:369-389
    DOI: 10.1002/(SICI)1097-4571(198811)39:63.0.CO;2-2
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    Cited by:

    1. Nuthall, P. L., 2001. "Managerial ability -- a review of its basis and potential improvement using psychological concepts," Agricultural Economics, Blackwell, vol. 24(3), pages 247-262, March.
    2. T R Willemain & W A Wallace & K R Fleischmann & L B Waisel & S N Ganaway, 2003. "Bad numbers: coping with flawed decision support," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 54(9), pages 949-957, September.

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