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Education and training for computer‐based reference services: A case study

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  • Jo Robinson

Abstract

This article discusses a training program for on‐line searching that was used by the University of California's Computerized Information Services (CIS). After giving an overview of the training program as a whole, it concentrates on database training. One form of intensive database training is the database workshop, presented by the database supplier staff (often in conjunction with search service staff). A second form is the database seminar, where searchers investigate topics on diverse databases and systems and then report to each other in an informal setting. This proved to be a popular and cost‐effective training technique, especially for search strategy. The two kinds of database training seem to complement each other.

Suggested Citation

  • Jo Robinson, 1980. "Education and training for computer‐based reference services: A case study," Journal of the American Society for Information Science, Association for Information Science & Technology, vol. 31(2), pages 97-104, March.
    • Handle: RePEc:bla:jamest:v:31:y:1980:i:2:p:97-104
    DOI: 10.1002/asi.4630310206
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