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Preparation for interpersonal communication

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  • Francis W. Wolek

Abstract

This paper describes three methods used by engineers and scientists to enrich their understanding of a technical subject prior to an interpersonal communication. Professionals may: (a) store the information need in hopes of an accidental or working encounter with the required information (piggybacking), and/or (b) verify and extend their background by contact with friendly associates (friendly consultation), and/or (c) review the literature of the field which is peripheral to their own (professional peripheration). Factors which determine the methods used are proposed: the opportunity cost of time, the extent to which similar needs have been encountered before, and the breadth of the user's (problem). Implications for the management of R & D organizations concern the provision of peripheral literature, the development of skills involved in consultation, and the clarification of the organization's technical goals.

Suggested Citation

  • Francis W. Wolek, 1972. "Preparation for interpersonal communication," Journal of the American Society for Information Science, Association for Information Science & Technology, vol. 23(1), pages 3-10, January.
    • Handle: RePEc:bla:jamest:v:23:y:1972:i:1:p:3-10
    DOI: 10.1002/asi.4630230104
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