Impacts of IT Advances and E‐commerce on Transportation in Producer Services

ABSTRACT Producer services have been among the most rapidly growing industries, as measured by employment, in the United States and in Europe in recent decades. The production and delivery of these specialized forms of service industry work require the use of transportation and communications systems in a variety of ways, including the physical movement of people working in these industries, as well as the movement of the information related to the production and distribution of their work. Some of this work is performed in localized markets, requiring travel between clients and suppliers in local transportation modes, such as auto, bus, or other types of transportation. Other work is done by specialists who travel interregionally and globally to do their work, primarily traveling to their clients. There is little knowledge of how these production relationships have changed with the advent of the Internet and the widespread use of e‐mail in the business production process. Within the framework of this STELLA initiative, this paper outlines research needs in this area, and frames an approach that would produce badly needed knowledge about impacts on the producer services of the Internet and related e‐commerce initiatives on physical transportation systems at a local to interregional scale.