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The Impact of Corporate Sustainability and Digitalization on International Banks’ Performance

Author

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  • Francisco Javier Forcadell
  • Elisa Aracil
  • Fernando Úbeda

Abstract

We analyse the implications for international banks of two contemporary megatrends: corporate sustainability (CS) and digitalization. The digital environment and the availability of massive data from customers generate asymmetric information for banks to the detriment of customers, who experience individual vulnerabilities such as privacy rights. This can hinder the positive influence of digitalization in banks’ performance, with relevant managerial and political implications. In this context, the reputation generated by CS strategies can constitute a credence factor that reduces customers’ fears of opportunistic behavior and information asymmetries. We test and find support for our hypothesis over a panel data of large international banks from developed countries. Our findings shed light on the mutual reinforcement of CS and digitalization strategies in enhancing banks’ market performance and efficiency.

Suggested Citation

  • Francisco Javier Forcadell & Elisa Aracil & Fernando Úbeda, 2020. "The Impact of Corporate Sustainability and Digitalization on International Banks’ Performance," Global Policy, London School of Economics and Political Science, vol. 11(S1), pages 18-27, January.
    • Handle: RePEc:bla:glopol:v:11:y:2020:i:s1:p:18-27
    DOI: 10.1111/1758-5899.12761
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    Cited by:

    1. Anas Azzabi & Younes Lahrichi, 2023. "Bank Performance Determinants: State of the Art and Future Research Avenues," Papers 2311.08617, arXiv.org, revised Mar 2024.
    2. Francisco Javier Forcadell & Elisa Aracil & Fernando Ubeda, 2020. "Using reputation for corporate sustainability to tackle banks digitalization challenges," Business Strategy and the Environment, Wiley Blackwell, vol. 29(6), pages 2181-2193, September.
    3. Sang Tang My, 2023. "Digital transformation toward sustainable development in Vietnamese small and medium enterprises," Management & Marketing, Sciendo, vol. 18(s1), pages 459-473, December.
    4. Zaragoza-Sáez, Patrocinio & Marco-Lajara, Bartolomé & Úbeda-García, Mercedes & Manresa-Marhuenda, Encarnación, 2024. "Exploratory and co-exploratory innovation. The mediating role of digitalization on competitiveness in the hotel industry," Technological Forecasting and Social Change, Elsevier, vol. 199(C).
    5. Changjun Zheng & Md Ataur Rahman & Shahadat Hossain & Syed Moudud-Ul-Huq, 2023. "Does Fintech-Driven Inclusive Finance Induce Bank Profitability? Empirical Evidence from Developing Countries," JRFM, MDPI, vol. 16(10), pages 1-28, October.
    6. Md. Nur-E-Alam Siddique & Shifa Mohd Nor & Zizah Che Senik & Nor Asiah Omar, 2023. "Corporate Social Responsibility as the Pathway to Sustainable Banking: A Systematic Literature Review," Sustainability, MDPI, vol. 15(3), pages 1-19, January.
    7. Valentina Vasile & Mirela Panait & Simona-Andreea Apostu, 2021. "Financial Inclusion Paradigm Shift in the Postpandemic Period. Digital-Divide and Gender Gap," IJERPH, MDPI, vol. 18(20), pages 1-28, October.
    8. Lorenzo Ardito, 2023. "The influence of firm digitalization on sustainable innovation performance and the moderating role of corporate sustainability practices: An empirical investigation," Business Strategy and the Environment, Wiley Blackwell, vol. 32(8), pages 5252-5272, December.
    9. Muhammad Zahid & Haseeb Ur Rahman & Musa Khan & Wajahat Ali & Fazaila Shad, 2020. "Addressing endogeneity by proposing novel instrumental variables in the nexus of sustainability reporting and firm financial performance: A step‐by‐step procedure for non‐experts," Business Strategy and the Environment, Wiley Blackwell, vol. 29(8), pages 3086-3103, December.
    10. Andreas Felsberger & Gerald Reiner, 2020. "Sustainable Industry 4.0 in Production and Operations Management: A Systematic Literature Review," Sustainability, MDPI, vol. 12(19), pages 1-39, September.
    11. Zhou, Dan & Kautonen, Mika & Dai, Weiqi & Zhang, Hui, 2021. "Exploring how digitalization influences incumbents in financial services: The role of entrepreneurial orientation, firm assets, and organizational legitimacy," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
    12. Brahim Gaies, 2023. "Banking sector openness, a path to social responsibility? Evidence from Southern European banks," Economics and Business Letters, Oviedo University Press, vol. 12(4), pages 284-295.
    13. Aracil, Elisa & Nájera-Sánchez, Juan-José & Forcadell, Francisco Javier, 2021. "Sustainable banking: A literature review and integrative framework," Finance Research Letters, Elsevier, vol. 42(C).
    14. Saleh F. A. Khatib & Ernie Hendrawaty & Ayman Hassan Bazhair & Ibraheem A. Abu Rahma & Hamzeh Al Amosh, 2022. "Financial Inclusion and the Performance of Banking Sector in Palestine," Economies, MDPI, vol. 10(10), pages 1-15, October.
    15. Anna Chwiłkowska-Kubala & Szymon Cyfert & Kamila Malewska & Katarzyna Mierzejewska & Witold Szumowski, 2021. "The Relationships among Social, Environmental, Economic CSR Practices and Digitalization in Polish Energy Companies," Energies, MDPI, vol. 14(22), pages 1-20, November.
    16. Nikola Stefanovic & Lidija Barjaktarovic & Alexey Bataev, 2021. "Digitainability and Financial Performance: Evidence from the Serbian Banking Sector," Sustainability, MDPI, vol. 13(23), pages 1-15, December.

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