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Credit Counseling And Consumer Credit Trajectories

Author

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  • Stephen Roll
  • Stephanie Moulton

Abstract

Nonprofit credit counseling provides consumers with financial education, individualized financial counseling, and debt restructuring. Despite potential benefits, relatively little is known about its efficacy. This study uses administrative data to assess the relationship between counseling and consumer credit outcomes. We estimate difference‐in‐difference models to analyze credit outcomes for a counseled group relative to a matched comparison group for six quarters after a baseline period. We find evidence of a substantial credit shock around the time of counseling. Post‐treatment, counseling is associated with a persistent reduction in debt even after accounting for bankruptcies, foreclosures, debt charge‐offs, or participation in debt consolidation programs. (JEL D12)

Suggested Citation

  • Stephen Roll & Stephanie Moulton, 2019. "Credit Counseling And Consumer Credit Trajectories," Economic Inquiry, Western Economic Association International, vol. 57(4), pages 1981-1996, October.
    • Handle: RePEc:bla:ecinqu:v:57:y:2019:i:4:p:1981-1996
    DOI: 10.1111/ecin.12802
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    Citations

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    Cited by:

    1. Kondratjeva, Olga & Roll, Stephen P. & Bufe, Sam & Grinstein-Weiss, Michal, 2021. "Using financial tips to guide debt repayment: Experimental evidence from low- and moderate-income tax filers," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 90(C).
    2. Stephen Roll & Olga Kondratjeva & Sam Bufe & Michal Grinstein-Weiss & Stephanie Skees, 2022. "Assessing the Short-Term Stability of Financial Well-Being in Low- and Moderate-Income Households," Journal of Family and Economic Issues, Springer, vol. 43(1), pages 100-127, March.
    3. Roll, Stephen & Grinstein-Weiss, Michal & Gallagher, Emily & Cryder, Cynthia, 2020. "Can pre-commitment increase savings deposits? Evidence from a tax-time field experiment," Journal of Economic Behavior & Organization, Elsevier, vol. 180(C), pages 357-380.
    4. Madeira, Carlos, 2021. "The potential impact of financial portability measures on mortgage refinancing: Evidence from Chile," Journal of International Money and Finance, Elsevier, vol. 117(C).

    More about this item

    JEL classification:

    • D12 - Microeconomics - - Household Behavior - - - Consumer Economics: Empirical Analysis

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