Maintenance Efficiency Optimization through Effective Leadership and Emotional Intelligence

This study examines the relationship between effective leadership, emotional intelligence (EI), and maintenance efficiency. It investigates the effects of leadership and EI initiatives on maintenance efficiency in three production facilities situated in Nigeria’s Niger Delta region. Important metrics such as Mean Time Between Failure (MTBF), Mean Time to Repair (MTTR), Downtime hours (DT), and Failure rate (λ) were employed in this study. Results reveal significant improvements in the employed metrics across all three facilities following the implementation of effective leadership and EI strategies. The case study facilities, EOC, OPP, and KGP experienced average improvement values of -73.25, -89.75, and -75.00 respectively. Despite variations in the level of improvement, the facilities witnessed enhancements in MTTR, MTBF, DT, and λ. The negative average improvement values signify improvements in maintenance efficiency post-implementation. The findings emphasize the positive impact of leadership and EI initiatives on maintenance practices and continuous improvement in organizations. By investing in leadership development and EI training, organizations can improve operational efficiency, optimal reliability, and cost reduction. The integration of these skills has significantly enhanced maintenance efficiency in the facilities studied, highlighting their significance in maintenance-intensive industries.