Training and Job Satisfaction among Mortuary Personnel in Selected Hospitals in Kenya: A Cross-Sectional Study

Background: With the global healthcare landscape undergoing rapid transitions and countries striving to achieve Universal Healthcare Coverage (UHC), it is pertinent that they look for efficient and effective ways of delivering their health services and utilisation of their human resource. Therefore, the mere availability of mortuary attendants is not enough, it additionally calls for their occupational satisfaction and empowerment for them to deliver their services efficiently and effectively and this is influenced by training in their area of practice. The study aimed at determining the relationship between training and job satisfaction among mortuary personnel in the selected mortuary facilities in Kenya. Methods: The study used both quantitative and quantitative data collection methods where the former method captured such measurements as frequency of training while the latter determined the participants’ experiences and perceptions on this subject. Quantitative data was collected using pretested open and closed ended questionnaires, whereas qualitative data was collected through Key Informant Interviews (KI) with mortuary superintendents. A sample size of 193 mortuary staff was selected from Public, Private (PM) and Institutional mortuaries (IM) in Nairobi City County. The study had a 79% response rate. Quantitative data analysis was done using Statistical Package for Social Sciences (SPSS) version 20. Inferential statistics were calculated using Chi-Square tests and results with p