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Influence Of Employee Training And Satisfaction On Organisational Performance At Ghana Ports And Harbours Authority, Takoradi

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  • John Kojo Sam

    (Faculty of Law, University of Cape Coast)

  • Abdul-Jaleel Saani

    (Department of Education and Psychology, University of Cape Coast)

  • Leticia Sam

    (Department of Business and Social Sciences Education, University of Cape Coast)

Abstract

The study examined training of employees and its effect on organisational performance, focusing on Ghana Ports and Harbours Authority (GPHA), Takoradi. Cross sectional survey design was used. The study used the census method to capture all the 285 permanent employees of GPHA – Takoradi. However, 264 respondents were those that returned completed questionnaires as expected, which was used for the analysis. Questionnaire with a Cronbach alpha reliability co-efficient of .811 was the instrument used to collect the data. The data was analysed using both descriptive and inferential statistics. The results show that permanent staff view employee training as an effective tool for both their personal and organisational success. It also boosts their satisfaction in the work and the organisation’s performance as a whole. It is, therefore, recommended that management should organise biennial in-service training programmes in the form of workshop for employees to update employees’ competencies and to ensure that maximum efficiency exist in GPHA–Takoradi.

Suggested Citation

  • John Kojo Sam & Abdul-Jaleel Saani & Leticia Sam, 2023. "Influence Of Employee Training And Satisfaction On Organisational Performance At Ghana Ports And Harbours Authority, Takoradi," International Journal of Research and Scientific Innovation, International Journal of Research and Scientific Innovation (IJRSI), vol. 10(9), pages 100-108, September.
    • Handle: RePEc:bjc:journl:v:10:y:2023:i:9:p:100-108
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