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The Use of Reference Models in Business Process Renovation

Author

Listed:
  • Pajk Dejan

    (Faculty of Economics, University of Ljubljana, Kardeljeva ploščad 17, 1000 Ljubljana, Slovenia)

  • Štemberger Mojca

    (Faculty of Economics, University of Ljubljana, Kardeljeva ploščad 17, 1000 Ljubljana, Slovenia)

  • Kovačič Andrej

    (Faculty of Economics, University of Ljubljana, Kardeljeva ploščad 17, 1000 Ljubljana, Slovenia)

Abstract

Enterprise resource planning (ERP) systems are often used by companies to automate and enhance their business processes. The capabilities of ERP systems can be described by best-practice reference models. The purpose of the article is to demonstrate the business process renovation approach with the use of reference models. Although the use of reference models brings many positive effects for business, they are still rarely used in Slovenian small and medium-sized companies. The reasons for this may be found in the reference models themselves as well as in project implementation methodologies. In the article a reference model based on Microsoft Dynamics NAV is suggested. The reference model is designed using upgraded BPMN notation with additional business objects, which help to describe the models in more detail.

Suggested Citation

  • Pajk Dejan & Štemberger Mojca & Kovačič Andrej, 2010. "The Use of Reference Models in Business Process Renovation," Business Systems Research, Sciendo, vol. 1(1-2), pages 30-38, January.
    • Handle: RePEc:bit:bsrysr:v:1:y:1010:i:1-2:p:30-38
    DOI: 10.2478/v10305-012-0025-x
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    References listed on IDEAS

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    1. Michael Rosemann, 2000. "Using Reference Models within the Enterprise Resource Planning Lifecycle," Australian Accounting Review, CPA Australia, vol. 10(22), pages 19-30, November.
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