Enhancing Patrol Management with Smart Technology: A Case Study of SPT System

Effective management of security operations is critical for safeguarding assets and personnel across large or high-risk premises. Traditional patrol systems are often reliant on manual processes and outdated technologies that suffer from inefficiencies such as delayed reporting and human errors, which compromise operational effectiveness. To address these challenges, this study introduces the Smart Patrol Tech (SPT) system, an innovative management solution that uses NFC, GPS, and cloud-based technologies to optimize security operations. SPT streamlines security operations across large or high-risk premises by facilitating real-time tracking and incident reporting. Security staff can employ NFC-enabled checkpoints through a mobile application to automate patrol tasks. Their activities are then automatically linked to a cloud server. SPT enhances patrol management by automating routine tasks, enabling real-time tracking, and facilitating instant incident reporting through a mobile application integrated with a web-based dashboard. Administrators can monitor patrol activities, generate detailed reports, and respond proactively to anomalies, ensuring streamlined operations and improved accountability. By minimizing human error and reducing downtime, the SPT system significantly improves the efficiency and reliability of patrol management. This work highlights how SPT bridges critical gaps in traditional systems, offering a robust, technology-driven approach to modernizing security management.