Exploring the Experiences of Barangay Officials in Handling Libelous Cases a Phenomenological Study

The study aimed to explore the experiences of barangay officials in handling libelous cases. Using an interview guide, the researchers gathered data from 10 barangay officials in Ozamiz City. The study utilized the qualitative research method using the Moustakas data analysis approach to obtain meaningful themes. The findings revealed five themes: encountering financial disputes as triggers for libel cases, navigating the impact of cyber libel and social media platforms, facing challenges during mediation efforts, engaging in the mediation process and its results, and gaining personal and professional growth upon members. The barangay officials shared their insights into how debt disputes often lead to libelous accusations, highlighting the emotional and financial stress involved. They also described the challenges of mediating cases where emotions run high and the need for patience and empathy to ensure fair resolutions. The researchers recommend that barangay officials should undergo regular training on handling libelous cases, including strategies for emotional management and the role of social media in conflicts. The researchers also suggest that barangay officials work closely with community members to promote awareness about respectful communication and the potential consequences of libelous behavior, thereby reducing the frequency of such disputes.