IDEAS home Printed from https://ideas.repec.org/a/bcp/journl/v8y2024i11p1447-1456.html
   My bibliography  Save this article

Workplace Conflict Management Strategies on Employee Performance at the Constitutional Commissions and Independent Offices in Kenya

Author

Listed:
  • Desire W. Njamwea

    (School of Business, KCA University)

  • Dr. Wycliffe Nyaribo Misuko

    (School of Business, KCA University)

Abstract

In today’s corporate world, the employees are from a diverse range and as they congregate in one working space, there has been an increase in conflicts at the workplace due to divergent views and personalities. It is important, therefore, for management to put out strategies to manage workplace conflicts to avoid poor performance and to be able to handle its mandates. This paper sought to assess the effect of workplace conflict management strategies on employee performance of Constitutional Commissions and Independent Offices in Kenya. The concept of workplace conflict explored by collaborative strategy, accommodating strategy, negotiation strategy, and confrontation strategy. The research adopted descriptive statistics in interpreting the findings. The study revealed that while collaborative strategy and accommodating strategy were significant, negotiation strategy and confrontation strategy were not significant in improving employee performance in the organization. The study concludes that collaborative strategy and accommodating strategy are strategies that can manage workplace conflict to enhance employee performance. The study recommends an improvement in collaborative strategy as doing so would significantly enhance employee performance of Constitutional Commissions and Independent Offices in Kenya.

Suggested Citation

  • Desire W. Njamwea & Dr. Wycliffe Nyaribo Misuko, 2024. "Workplace Conflict Management Strategies on Employee Performance at the Constitutional Commissions and Independent Offices in Kenya," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(11), pages 1447-1456, November.
  • Handle: RePEc:bcp:journl:v:8:y:2024:i:11:p:1447-1456
    as

    Download full text from publisher

    File URL: https://www.rsisinternational.org/journals/ijriss/Digital-Library/volume-8-issue-11/1447-1456.pdf
    Download Restriction: no

    File URL: https://rsisinternational.org/journals/ijriss/articles/workplace-conflict-management-strategies-on-employee-performance-at-the-constitutional-commissions-and-independent-offices-in-kenya/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Jimena Ramirez-Marin & Mara Olekalns & Wendi Adair, 2019. "Normatively Speaking: Do Cultural Norms Influence Negotiation, Conflict Management, and Communication?," Post-Print hal-02510207, HAL.
    2. Kumar, Gopal & Subramanian, Nachiappan & Maria Arputham, Ramkumar, 2018. "Missing link between sustainability collaborative strategy and supply chain performance: Role of dynamic capability," International Journal of Production Economics, Elsevier, vol. 203(C), pages 96-109.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Chotia, Varun & Cheng, Yue & Agarwal, Reeti & Vishnoi, Sushant Kumar, 2024. "AI-enabled Green Business Strategy: Path to carbon neutrality via environmental performance and green process innovation," Technological Forecasting and Social Change, Elsevier, vol. 202(C).
    2. Luciana Aparecida Barbieri da Rosa & Clandia Maffini Gomes & Waleska Campos & Carolina Rodrigues & Tais Pentiado Godoy & Jordana Marques Kneipp, 2022. "Influencing Factors of The Innovation Power in the Adoption of Sustainability Strategies," Sustainability, MDPI, vol. 14(19), pages 1-15, October.
    3. Dian Retno Sari Dewi & Yustinus Budi Hermanto & Elizabeth Tait & Martinus Edy Sianto, 2023. "The Product–Service System Supply Chain Capabilities and Their Impact on Sustainability Performance: A Dynamic Capabilities Approach," Sustainability, MDPI, vol. 15(2), pages 1-24, January.
    4. Tobias Rebs & Daniel Thiel & Marcus Brandenburg & Stefan Seuring, 2019. "Impacts of stakeholder influences and dynamic capabilities on the sustainability performance of supply chains: a system dynamics model," Journal of Business Economics, Springer, vol. 89(7), pages 893-926, September.
    5. Meena, Purushottam L. & Kumar, Gopal & Ramkumar, M., 2023. "Supply chain sustainability in emerging economy: A negative relationship conditions’ perspective," International Journal of Production Economics, Elsevier, vol. 261(C).
    6. Kumar, Mukesh & Tsolakis, Naoum & Agarwal, Anshul & Srai, Jagjit Singh, 2020. "Developing distributed manufacturing strategies from the perspective of a product-process matrix," International Journal of Production Economics, Elsevier, vol. 219(C), pages 1-17.
    7. Hong, Paul & Jagani, Sandeep & Kim, Jinhwan & Youn, Sun Hee, 2019. "Managing sustainability orientation: An empirical investigation of manufacturing firms," International Journal of Production Economics, Elsevier, vol. 211(C), pages 71-81.
    8. Nadeem Bari & Ranga Chimhundu & Ka Ching Chan, 2024. "Interrelation between Sustainable Dynamic Capabilities, Corporate Sustainability, and Sustained Competitive Advantage," Sustainability, MDPI, vol. 16(7), pages 1-31, March.
    9. Yang Zhang & Su Zhang & Fu-Chieh Hsu, 2023. "Crisis Management Performance of Upscale Hotels in the Greater Bay Area, China: A Comparative Study in a Complex Institutional Situation," Sustainability, MDPI, vol. 15(6), pages 1-24, March.
    10. Ogliastri, Enrique & Quintanilla, Carlos & Benetti, Sara, 2023. "International negotiation prototypes: The impact of culture," Journal of Business Research, Elsevier, vol. 159(C).
    11. Qining Deng & K. Noorliza, 2023. "Integration, Resilience, and Innovation Capability Enhance LSPs’ Operational Performance," Sustainability, MDPI, vol. 15(2), pages 1-22, January.
    12. Zeng, Lijun & Wang, Jinfeng & Zhang, Jinsuo & Sun, Zhimei & Santibanez Gonzalez, Ernesto D.R., 2021. "A path matching model on new urbanization in mineral resource abundant regions," Resources Policy, Elsevier, vol. 73(C).
    13. Navarro-García, Antonio & Ledesma-Chaves, Pablo & Gil-Cordero, Eloy & De-Juan-Vigaray, María Dolores, 2024. "Intangible resources, static and dynamic capabilities and perceived competitive advantage in exporting firms. A PLS-SEM/fsQCA approach," Technological Forecasting and Social Change, Elsevier, vol. 198(C).
    14. Yasir Hassan & Taher M. Ghazal & Saleha Yasir & Ahmad Samed Al-Adwan & Sayed S. Younes & Marwan Ali Albahar & Munir Ahmad & Atif Ikram, 2025. "Exploring the Mediating Role of Information Security Culture in Enhancing Sustainable Practices Through Integrated Systems Infrastructure," Sustainability, MDPI, vol. 17(2), pages 1-20, January.
    15. Daniela Ortiz‐Avram & Nelly Ovcharova & Alexander Engelmann, 2024. "Dynamic capabilities for sustainability: Toward a typology based on dimensions of sustainability‐oriented innovation and stakeholder integration," Business Strategy and the Environment, Wiley Blackwell, vol. 33(4), pages 2969-3004, May.
    16. Giacomo Buzzao & Francesco Rizzi, 2021. "On the conceptualization and measurement of dynamic capabilities for sustainability: Building theory through a systematic literature review," Business Strategy and the Environment, Wiley Blackwell, vol. 30(1), pages 135-175, January.
    17. Khan, Naveed R. & Ameer, Farah & Bouncken, Ricarda B. & Covin, Jeffrey G., 2023. "Corporate sustainability entrepreneurship: The role of green entrepreneurial orientation and organizational resilience capacity for green innovation," Journal of Business Research, Elsevier, vol. 169(C).
    18. Nisha Paul Kulangara & Markus Biehl & Edmund L. Prater, 2022. "Environmentally sustainable development initiatives in upstream strategic outsourcing relationships: Examining the role of innovative capabilities," Business Strategy and the Environment, Wiley Blackwell, vol. 31(7), pages 3014-3027, November.
    19. Leonidou, Leonidas C. & Eteokleous, Pantelitsa P. & Christodoulides, Paul & Strømfeldt Eduardsen, Jonas, 2023. "A dynamic capabilities perspective to socially responsible family business: Implications on social-based advantage and market performance," Journal of Business Research, Elsevier, vol. 155(PA).
    20. Fritz, Morgane MC & Ruel, Salomée & Kallmuenzer, Andreas & Harms, Rainer, 2021. "Sustainability management in supply chains: the role of familiness," Technological Forecasting and Social Change, Elsevier, vol. 173(C).

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bcp:journl:v:8:y:2024:i:11:p:1447-1456. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Dr. Pawan Verma (email available below). General contact details of provider: https://rsisinternational.org/journals/ijriss/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.