Identifying Gaps in Organizational Factors and the Citizenship Behavior of Nurses In-charge and Mediating the Impact of Management Competency

The healthcare sector experiences abrupt changes, complexity, volatility, and turmoil. Nursing services are a crucial element not separate from these changing worldwide needs. This desk study aims to excavate current research gaps in Organizational Factors and the Citizenship Behavior of Nurses In-charge and Mediating Impact of their Management Competency for future systematic empirical investigations. Of 162 articles from the Scopus database were reviewed systematically. VOS viewer bibliographic analysis of 162 records was used to map the study field and identify various significances in the literature. Accordingly, the researchers could identify seven research gaps relating to the constructs; very little research has been done on the effect of organizational factors on citizenship behavior (empirical gap), scarcity of research on management competencies, burnout, work environment, interpersonal relationships, and perceived organizational support on the citizenship behavior(knowledge gap), very few researchers were used mixed methodology, and rarely studies were found on samples of nurses in-charge(methodological gaps), studies into the management competencies of nurses in-charge have been found insignificant in the Asian context and Sri Lanka(practice gaps).Finding research that combines two or three theories to explain in one research model (theoretical gaps) was difficult. Hence, these gaps will help researchers with further studies. Further, nursing discipline will be benefitted the bridging them in the future.