Assessment of Employee Recognition on Performance of Organization: A Case of Meru Water and Sewerage Services

Employee recognition is critical in all firms in Kenya, especially those that are growing. This is due to the fact that staff turnover is high, as workers look for better opportunities elsewhere with higher pay and benefits, or as employees are headhunted by competitors. With this in mind therefore that this study will investigate effect of employee recognition on performance of organizations. The objective of the study was; to determine the influence of recognition of employees on performance of organization. Using Herzberg’s two-factor theory as its foundation, the study used a descriptive research methodology with a target sample of 150 workers from Meru Water and Sewerage Services. The major data collecting tools were questionnaires, which were validated and reliable via a pilot study. A regression model was used to establish the link between research variables and organizational performance, and the results were presented in a table. Results of the study revealed that recognition had a positive and significant impact on the performance of the organization, as indicated by the t-values of (t=2.817, p0.05), on the organization’s performance. According to the findings of the research, acknowledgment is critical in improving employee performance, which in turn improves the performance of the firm. In addition, the researchers discovered that workers’ performance would improve if they are properly and promptly rewarded for their efforts. According to the findings of the study, MEWASS management should make every effort to provide recognition that will attract, retain, and encourage its employees in order to assist them in working in a conducive environment that will improve organizational performance.