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Understanding the Impact of Employees Attitude on Organizational Performance. A Study of Selected Service Firms in Rivers State

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  • Ogilo, Onyiyechi Blessing

    (Program Officer, Rivers State Sustainable Development Agency, Nigeria)

  • Elenwo, Awajiteleyem Mary

    (Student, Management Department, Ignatius Ajuru University of Education, Rumuolumini, Port Harcourt, Rivers State, Nigeria)

  • Ojofeitimi, Omobola Busola

    (Student, Management Department, Ignatius Ajuru University of Education, Rumuolumini, Port Harcourt, Rivers State, Nigeria)

Abstract

This study examines the relationship between employee’s attitude and organizational performance in service firms in port rivers state. A well structured questionnaire was used to obtain data from 200 residents. Statistical package for social sciences (SPSS) version 23.0 was utilized for data analysis. The study made use of description analysis to analyze the demographic characteristics of the respondents while regression analysis was used to analyze the hypotheses stated in the study. Finding from the analysis suggested that attitude is responsible for performances, as employee’s attitude measures used in the study was found to have a positive significant effect on organizational performances. It was concluded that attitude of workers should early be detected if an organization wishes for long-term growth and performances as this has the capacity to increase the profitability, survival and growth of the organization or liquidate the firm. It was recommended among others that organizations should motivate employees so as to put up a positive attitude to work as this have been discovered as factor affecting performance.

Suggested Citation

  • Ogilo, Onyiyechi Blessing & Elenwo, Awajiteleyem Mary & Ojofeitimi, Omobola Busola, 2020. "Understanding the Impact of Employees Attitude on Organizational Performance. A Study of Selected Service Firms in Rivers State," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 4(7), pages 445-449, July.
    • Handle: RePEc:bcp:journl:v:4:y:2020:i:7:p:445-449
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