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Organizational Change in Small and Medium Enterprises: Technological Backwardness

Author

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  • Luis Alberto Bellon Álvarez

    (Mercadotecnia y Negocios Internacionales, Universidad de Guadalajara, Zapopan, México)

  • Tania Elena González Alvarado

    (Mercadotecnia y Negocios Internacionales, Universidad de Guadalajara, Zapopan, México)

  • José Sánchez Gutiérrez

    (Mercadotecnia y Negocios Internacionales, Universidad de Guadalajara, Zapopan, México)

Abstract

This paper analyses the influence of Information and Communication Technologies (ICT) on organizational change in SMEs that have yet to be internationalized. A Likert scale questionnaire was applied to 78 SMEs in the change process. The significance level was sought in an ANOVA (analysis of variance) by linking variables concerning ICT, on the one hand, and the effects of ICT on organizational change, on the other hand, as well as specific issues that may promote or hinder the implementation of organizational change. The findings of this study show that both the frequency and the intensity of the ICT backlog were the most influential elements in change management. The main conclusion is that backwardness can be advantageous in specific economic contexts, mainly when the SMEs are oriented toward a part of the population with less experience in the use of technologies or the company is in a country where ICT consumption is not maximized because ICT has exceeded the needs and expectations of the population.

Suggested Citation

  • Luis Alberto Bellon Álvarez & Tania Elena González Alvarado & José Sánchez Gutiérrez, 2024. "Organizational Change in Small and Medium Enterprises: Technological Backwardness," Journal of Information Economics, Anser Press, vol. 2(2), pages 78-93, June.
    • Handle: RePEc:bba:j00008:v:2:y:2024:i:2:p:78-93:d:358
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    References listed on IDEAS

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    1. Vu, Khuong M & Asongu, Simplice, 2020. "Backwardness advantage and economic growth in the information age: A cross-country empirical study," Technological Forecasting and Social Change, Elsevier, vol. 159(C).
    2. Dalibor Stanimirovic, 2015. "A Framework for Information and Communication Technology Induced Transformation of the Healthcare Business Model in Slovenia," Journal of Global Information Technology Management, Taylor & Francis Journals, vol. 18(1), pages 29-47, January.
    3. Mohammed A. Al-Sharafi & Fadi A.T. Herzallah & Qasim Alajmi & Muriati Mukhtar & Ruzaini Abdullah Arshah & Derar Eleyan, 2020. "Information culture effect on e-commerce adoption in small and medium enterprises: a structural equation modelling approach," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 35(4), pages 415-438.
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