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New branch model or new banking intermediation model?

Author

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  • Anna Omarini

    (Università Bocconi)

Abstract

In the present context there is the need of a gradual rethinking of the branch role in terms of its structure and functions, using the opportunities offered by digitalization and focusing on more efficient activities. The transformation will be represented by an evolution of the branch as the place designed for building strong and lasting relationships with customers

Suggested Citation

  • Anna Omarini, 2016. "New branch model or new banking intermediation model?," BANCARIA, Bancaria Editrice, vol. 11, pages 65-82, November.
    • Handle: RePEc:ban:bancar:v:11:y:2016:m:november:p:65-82
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    File URL: http://www.bancaria.it/en/new-branch-model-or-new-banking-intermediation-model/
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    More about this item

    JEL classification:

    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • O30 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - General

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