The Institute Of Citizen Appeals As An Active Mechanism For The Protection Of Socio-Economic Human Rights

The institute of appeal of citizens to state authorities as an effective mechanism of implementation of socio-economic human rights and freedoms is studied. Attention is drawn to the fact that human rights are the highest social value and determine the degree of political, economic, cultural and other human freedoms. The authors established that the state must be accountable to the individual for its activities, in this regard, ensuring human rights and freedoms is the main responsibility of the state, but all this is possible subject to the principle of the rule of law, which in many countries is enshrined as constitutional. It was found that the problematic issues remain related to the definition of international requirements for the mechanism of implementation of the right of citizens to appeal to public authorities, providing a mechanism for exercising the right of citizens to appeal to public authorities using the latest information technologies, etc. The authors have found that the institute of citizens' appeal to public authorities, as a mechanism for exercising human rights and freedoms, includes many important areas, such as the conduct of public affairs, both directly and through freely elected representatives; the functioning of public control; ensuring the right of access to public information, etc. The peculiarities of the development of the institute of citizens' recourse in the context of international experience in the realization of human rights and freedoms were investigated. It was found that the dynamism of the development of international law at the present time has also influenced the fairly rapid development of the institute of citizens' right to appeal to public authorities, which in turn has affected the increased participation of citizens of different states in the political processes in the world. The concept of the right of citizens to appeal to public authorities has been formulated. International requirements for the mechanism of implementation of the citizens' right to appeal to public authorities were analyzed and identified. The authors found that the international requirements for the mechanism of implementation of the citizens' right to appeal to public authorities are based on five basic principles. The prospect of introducing information technology in the process of citizens' applications to public authorities is considered. It was determined that the rapid development of modern information technologies and their introduction into various spheres of social life has not bypassed their introduction into the legal sphere, which in turn led to the processing of increasing volumes of information in a short period of time, and on the other hand, was a consequence of threats of violation of individual rights, through unauthorized access to personal data, their theft and use for criminal purposes. Shows the problematic aspects arising from the introduction of modern technologies in the work with the citizens' appeal, which affect the protection of personal data. The experience of many countries, such as Great Britain, Germany, Scotland, USA, etc., in the implementation of the system of electronic appeal and the use of electronic petitions as the most progressive form of communication with the government is analyzed.