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E-commerce: A merchant’s perspective on innovative solutions in payments

Author

Listed:
  • Geerling, Max

    (Currence, Gustav Mahlerplein 33-35, The Netherlands)

Abstract

As online purchasing grows in volume and the use of cash continues to decline, the need for efficient and effective digital payment methods not only increases but also diversifies. Simply put, payment services and their providers must take into account the specific constraints or conditions that are relevant to merchants’ primary business processes. This paper analyses such key requirements for the design of successful payment interaction flows and the impact on payments products and infrastructure. It does so through a summary of relevant external trends in retail commerce and financial services and a basic analysis of the economics of payments. Further opportunities and challenges from the revised Payment Services Directive (PSD2) and ‘access-to-the-account’ are considered, especially regarding the stipulations on strong customer authentication and transaction authorisation.

Suggested Citation

  • Geerling, Max, 2018. "E-commerce: A merchant’s perspective on innovative solutions in payments," Journal of Payments Strategy & Systems, Henry Stewart Publications, vol. 12(1), pages 58-67, March.
    • Handle: RePEc:aza:jpss00:y:2018:v:12:i:1:p:58-67
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    Citations

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    Cited by:

    1. Michał Grabowski, 2024. "Account Information and Payment Initiation Services and the Related AML Obligations in the Law of the European Union," FinTech, MDPI, vol. 3(1), pages 1-11, March.

    More about this item

    Keywords

    e-commerce; seamless payments; mobile; authentication; PSD2; API;
    All these keywords.

    JEL classification:

    • G2 - Financial Economics - - Financial Institutions and Services
    • E5 - Macroeconomics and Monetary Economics - - Monetary Policy, Central Banking, and the Supply of Money and Credit

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