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The who, what, why, which, where and when of quality in cultural heritage digitisation workflows

Author

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  • Parrish, Dru

Abstract

This paper focuses on research into survey standards for workflow analysis with respect to the production of quality products in a consistent and timely manner; in other words, using a ‘quality management system’. Using the example of a cultural heritage digitisation workflow in an academic library setting, the paper demonstrates the merit of thinking systematically about procedural quality and discusses the first steps towards that end. The paper presents a general overview of some of the quality management systems currently available, and provides advice to help organisations assess, select and implement the right system.

Suggested Citation

  • Parrish, Dru, 2019. "The who, what, why, which, where and when of quality in cultural heritage digitisation workflows," Journal of Digital Media Management, Henry Stewart Publications, vol. 7(4), pages 374-387, June.
    • Handle: RePEc:aza:jdmm00:y:2019:v:7:i:4:p:374-387
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    More about this item

    Keywords

    academic library standards; quality management; ISO 9001:2015;
    All these keywords.

    JEL classification:

    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management
    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management

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