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Winning against a dominant brand

Author

Listed:
  • Aaker, David

    (Berkeley-Haas School of Business, USA)

Abstract

The successful e-commerce-first brands competing against Amazon provide a road map for any firm going against a dominant player in any category. These brands engage in strategic jujitsu by exploiting Amazon’s vulnerabilities — an impersonal/functional image, being the everything store without in-depth credibility in anything, and often having the personality of a-powerful giant lacking humour or warmth. Strategies that work include developing credibility for their subcategory, a simpler choice set, a brand community, a higher purpose, a personal touch, being the feisty underdog, positioning to highlight advantages and expanding the distribution footprint by adding storefront synergies.

Suggested Citation

  • Aaker, David, 2020. "Winning against a dominant brand," Journal of Brand Strategy, Henry Stewart Publications, vol. 9(2), pages 103-112, September.
  • Handle: RePEc:aza:jbs000:y:2020:v:9:i:2:p:103-112
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    Citations

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    Cited by:

    1. Wallach, Karen Anne & Popovich, Deidre, 2023. "When Big Is Less than Small: Why dominant brands lack authenticity in their sustainability initiatives," Journal of Business Research, Elsevier, vol. 158(C).

    More about this item

    Keywords

    underdog brands; e-commerce strategies; dominant brands;
    All these keywords.

    JEL classification:

    • M3 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising

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