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Case study: Automated staff assignment with LiDAR tracking for security control at Munich Airport

Author

Listed:
  • Götze, Robert

    (Munich Airport, Germany)

  • Hofmann, Andreas

    (Amorph Systems GmbH, Germany)

Abstract

Munich International Airport (MUC) is a major European hub that, in 2023, served 219 destinations in 64 countries by 99 airlines. Like many airports throughout the industry, MUC has been affected by staff shortages and has explored ways to improve efficiencies while maintaining safety and security. This paper describes a project to automate a process for random assignment of airport staff and airline crews to alternative screening areas at a control point. The paper explains the approach taken from concept design through implementation, including the challenges faced, the lessons learned and ultimately, the success achieved.

Suggested Citation

  • Götze, Robert & Hofmann, Andreas, 2024. "Case study: Automated staff assignment with LiDAR tracking for security control at Munich Airport," Journal of Airport Management, Henry Stewart Publications, vol. 19(1), pages 23-32, December.
    • Handle: RePEc:aza:jam000:y:2024:v:19:i:1:p:23-32
    as

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    More about this item

    Keywords

    automated staff assignment; tracking; LiDAR; process design; visual walkthrough;
    All these keywords.

    JEL classification:

    • R4 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics
    • R40 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - General
    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

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