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Unlocking a dynamic future: How airport leaders can innovate to ensure relevance for decades to come

Author

Listed:
  • Cassotis, Christina A.

    (Pittsburgh International Airport, USA)

Abstract

This paper describes how elevating your airport’s ability to be relevant for the forecast period and beyond requires more focus than master planning may suggest. The paper stresses the importance of stakeholder identification and communications as a key pathway to relevant innovation, which is desperately needed to ensure support for an industry the world needs. Based on successful and iterative practices used by the leadership team at Pittsburgh International Airport (PIT) over the last nine years, this paper includes practical techniques for creating a more secure future for airports, the aviation industry and any business looking to create impact and ensure future relevance.

Suggested Citation

  • Cassotis, Christina A., 2024. "Unlocking a dynamic future: How airport leaders can innovate to ensure relevance for decades to come," Journal of Airport Management, Henry Stewart Publications, vol. 18(4), pages 326-343, September.
  • Handle: RePEc:aza:jam000:y:2024:v:18:i:4:p:326-343
    as

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    More about this item

    Keywords

    innovation; relevance; stakeholders; communications; master planning; Pittsburgh International Airport; airport construction; airport operations;
    All these keywords.

    JEL classification:

    • R4 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics
    • R40 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - General
    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

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