IDEAS home Printed from https://ideas.repec.org/a/aza/jam000/y2013v7i3p222-230.html
   My bibliography  Save this article

Growing retail revenues at airports

Author

Listed:
  • Belardini, Andrea

Abstract

The travel retail industry has enjoyed growth rates which, no doubt, have been the envy of a number of other industries, but can that historical growth be counted on going forward? Airports have a constant need to plan and implement capacity expansion, and commercial revenues play a key role in ensuring the capability to finance the significant capital expenditure needed. But what is the ideal model of partnership between the parties in travel retail (ie airport, retailer and supplier) and how can growth of the industry be supported? This paper discusses today's influencing factors, the changes in consumer behaviour, the power of digital media and increasing levels of complexity in travel retail. It also gives some interesting examples of initiatives to stimulate growth and customer satisfaction in travel retail.

Suggested Citation

  • Belardini, Andrea, 2013. "Growing retail revenues at airports," Journal of Airport Management, Henry Stewart Publications, vol. 7(3), pages 222-230, June.
    • Handle: RePEc:aza:jam000:y:2013:v:7:i:3:p:222-230
    as

    Download full text from publisher

    File URL: https://hstalks.com/article/2884/download/
    Download Restriction: Requires a paid subscription for full access.
    File URL: https://hstalks.com/article/2884/
    Download Restriction: Requires a paid subscription for full access.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Valentina Bracaglia & Tiziana D'Alfonso & Alberto Nastasi, 2014. "Multiproduct airport competition and e-commerce strategies," DIAG Technical Reports 2014-04, Department of Computer, Control and Management Engineering, Universita' degli Studi di Roma "La Sapienza".
    2. repec:aeg:report:2014-4 is not listed on IDEAS
    3. Bracaglia, Valentina & D׳Alfonso, Tiziana & Nastasi, Alberto, 2014. "Competition between multiproduct airports," Economics of Transportation, Elsevier, vol. 3(4), pages 270-281.

    More about this item

    Keywords

    travel retail; airport revenues; passenger experience; customer satisfaction; airport partnership; digital media;
    All these keywords.

    JEL classification:

    • R4 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics
    • R40 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - General
    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:aza:jam000:y:2013:v:7:i:3:p:222-230. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Henry Stewart Talks (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.